Vetsure

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Full-time Registered Veterinary Nurse, Worcester, Worcestershire

Worcester Worcestershire Independent

General Responsibilities

Responsible for maintaining day to day duties of care and administration

  • Care for hospitalised patients- including patient monitoring and health checking, feeding, grooming, and walking animals
  • Dispatch lab work
  • Perform diagnostic tests, e.g. blood sampling, urine analysis and x-rays
  • Prepare animals for surgery and perform some minor procedures, e.g., suturing wounds and dental hygiene
  • Monitor anaesthesia
  • Assist veterinary surgeons with operations
  • Work to the professional code of conduct
  • Maintain the cleanliness and hygiene of the practice
  • Confidently handle and restrain animals
  • Scheduling appointments for clients and patients
  • Dealing with payments
  • Sort and distribute incoming and outgoing post/deliveries
  • Use of practice software
  • Cleaning out kennels and isolation

 

Client Management

  • Greet and welcome clients and visitors in a courteous, friendly, professional manner
  • Communicate with pet owners, gaining their trust and reassuring them about their animal’s treatment
  • Verify and update client information confidentially
  • Move clients through appointments as scheduled
  • Respond and comply to client requests and seek help when needed
  • Collect and receipt payments from clients
  • Ensure all clients are kept regularly and fully informed about their animals when under the care of the practice e.g. progress update of in-patients, costs or the timings of future appointments
  • Educate pet owners on animal health, including vaccinations, worming, flea prevention and appropriate nutrition
  • Respond to all client queries and complaints in a timely and efficient manner
  • Admit and discharge patients, ensuring clients are updated fully on treatments done and receive all relevant drugs and information.

 

What to Expect

  • Every day will bring different challenges, but this variety is one of the most enjoyable aspects of the role
  • The job can be physically demanding. You will be on your feet a lot and may be involved in lifting and retraining animals
  • Practice hygiene tasks, including disinfecting kennels, floors and sterilising surgical equipment is an important and integral part of the role
  • As you are required to be hands-on with a range of animals, bites and scratches are a potential risk
  • You will play a key role supporting pet owners in making (sometimes difficult) decisions regarding their animal’s care and wellbeing

 

Skills

  • The ability to communicate with pet owners, veterinary surgeons and people from a range of backgrounds
  • Effective team working skills
  • The ability to work independently and use own your initiative
  • Strong attention to detail
  • Able to adapt to change well
  • Professional
  • Flexible
  • Excellent timekeeping
  • Methodical
  • Well organised
  • Keen to learn and develop
  • Empathetic and caring
  • The ability to stay calm and composed in stressful situations and work well under pressure

 

Experience

The ideal candidate must have worked in a Veterinary environment in a Registered Nurse role for 2 years minimum

 

Salary

The role has the scope to earn up to £27,000 depending on competence and experience.

 

Work Hours

The hours of work are 37.5 hours per week (exclusive of lunch breaks), Monday to Friday and Saturday mornings will be on a ratio of 1:3/4

Your daily start and finish times will be as per the rota and will vary from the following shifts: 8am – 4pm, 11.30am – 7.30pm, or a split day of 8am – 12.30pm then 4.30pm – 7.30pm.

 

Drip Checks

Drip checks are paid at the rate of £20 per visit

 

Probationary Period

6 months

 

Holiday Entitlement

20 days, this will increase annually by one day for up to 5 full working years + 8 banks holidays

 

CPD and RCVS Fees

An annual allowance of up to £500 will be available for CPD, with prior agreement. RCVS annual renewal fees will be paid for by the Practice

Vetsure Clinic Link