Finalists at the Hertfordshire Business Awards 2018

Hertfordshire’s biggest and best awards ceremony for businesses, the Hertfordshire Business Awards, has, for the second year in a row, recognised Vetsure’s commitment to bringing customer care back to the pet insurance industry and we’re proud to announce that we are finalists in the 2018 awards in not one, but two categories!

The Customer Service Award – The winner in this category demonstrates their customer service record with excellent staff training, glowing testimonials, an innovative approach to feedback analysis and strategies that help deliver.
The Innovation Award – This award celebrates businesses who are prepared to conceive, test and practice new ideas. Finalists are tested on measurable results and whether the innovation symbolises the company’s overall attitude to change.

Ashley Gray, Managing Director said: “We are already achieving top ratings on pet insurer review sites, with 97% of customers recommending us – being a finalist again in such prestigious awards will go even further in providing peace of mind to pet owners who chose to insure their pets with us.”

The awards presentation takes place on November 22nd 2018 at the beautiful Knebworth House. Our team will be out in force to celebrate Vetsure’s success and the best of business that Hertfordshire has to offer!

Don't just take our word for it!

Vetsure are more than ‘just’ a buying group and insurance provider. The icing on the cake to what they offer is a very useful graduate support online training program which provides a structured approach (with templates) to help take a recent graduate safely and steadily through from their first day to full integration into the practice team. Worth joining for that alone!

- Anna Judson, Camlas Petcare Vets

The Vetsure approach demonstrates a clear understanding of modern veterinary practice from both a business and clinical perspective… I believe that this model will shape the future of pet insurance in the UK.

- Richard Edwards MRCVS, Partner Alphapet Veterinary Clinics

The Vetsure Team members are an absolute joy to work with, and have become true friends as much as knowledgeable, ethical and inspirational business colleagues.

- Doug Alexander, AlphaPet

Cheesy but true, I love that I can email a query over and it is dealt with straight away (or as soon as the office is open if I have emailed over the weekend). Everyone I speak to (and email) is so cheerful – just a pleasure to deal with – this certainly makes you stand head and shoulders above the rest.

- Sarah Eglen, AlphaPet

Great help with the new grad scheme — thanks to all staff.

- Jane Marshall, Rufford Vets

Finalists at the Hertfordshire Business Awards 2018

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