Press release May 2018
Every year we invite Principals, Practice Managers, Head Nurses and other key decision makers to join us at our regular ‘Think Tank’ event. We represent a network of independent veterinary practices who understand that future growth is entirely dependent on collaboration and innovative thinking.
Doug Alexander, Owner of AlphaPet said: “Think Tank has become a critically important event for me to attend as a practice owner.”
The 2 day conference took place at The Abbey Hotel (Redditch) on the 9th and 10th May 2018. The event was hosted by Ashley Gray, Managing Director of Vetsure, and this years’ particularly inspirational guest speaker, behavioural psychologist and business growth consultant; Andy Edwards.
We took the opportunity to update our members about a few additional services available to them.
Across the 2 days, Andy Edwards had participants captivated as he explored the link between leadership and customer delight – and how to identify the problem areas. Using an accessible psychometric model of human behaviour, Andy helped our members identify their leadership (and personality) type. He took participants understanding of themselves and others to a whole new level, helping to develop, motivate and inspire their team.
Ashley Gray, says “Year on year the event is hugely anticipated and Think Tank 12 was no exception. There is always an immense feeling of unity and community at Think Tank and it rejuvenates my excitement for the future plans of Vetsure and the veterinary industry as a whole.”
We took the opportunity to update members with an array of added services available to their veterinary practices. For example, it’s been exactly a year since we first launched our ‘Graduate Friendly Practice’ Scheme (a direct result of previous Think Tank events) of which they now have 91 practices actively participating. Participants who had completed the scheme we awarded trophies to display in practice. We also announced the launch of ‘Vetsure Select’. Vetsure Select is a spinoff of Think Tank which provides comprehensive and ongoing training and mentoring to a select group of leaders within our network.
If you’re an independent veterinary practice and want to find out more visit vetsurevet.com.
The Vetsure approach demonstrates a clear understanding of modern veterinary practice from both a business and clinical perspective… I believe that this model will shape the future of pet insurance in the UK.
- Richard Edwards MRCVS, Partner Alphapet Veterinary Clinics
Cheesy but true, I love that I can email a query over and it is dealt with straight away (or as soon as the office is open if I have emailed over the weekend). Everyone I speak to (and email) is so cheerful – just a pleasure to deal with – this certainly makes you stand head and shoulders above the rest.
- Sarah Eglen, AlphaPet
Love that you can just pick up the phone and speak to and friendly, helpful and knowledgeable person! It’s great!
- Kevin Walters, Damory Vets
The Vetsure Team members are an absolute joy to work with, and have become true friends as much as knowledgeable, ethical and inspirational business colleagues.
- Doug Alexander, AlphaPet
Great help with the new grad scheme — thanks to all staff.
- Jane Marshall, Rufford Vets