Since the Financial Conduct Authority (formerly Financial Services Authority) became responsible for regulating pet insurance in 2005, almost every financial service provider has added pet insurance to their growing portfolio of products. The UK now has more pet insurance product offerings than any other country.
Although it is always preferable to treat an insured animal, non-veterinary insurance companies could be less flexible due to a lack of industry knowledge and understanding towards individual practices and approaches to treatment plans. This was highlighted in a recent article written in the Veterinary Times (Volume 45, page 14).
Here at Vetsure our business is firmly rooted within the industry. We like to think of Vetsure as a very special and exclusive club – run by vets, for vets, to ultimately benefit pet owners. By working closely with vet partners our insurance policies allow the practice to do everything possible to help our four legged friends when they need it most.
Cheesy but true, I love that I can email a query over and it is dealt with straight away (or as soon as the office is open if I have emailed over the weekend). Everyone I speak to (and email) is so cheerful – just a pleasure to deal with – this certainly makes you stand head and shoulders above the rest.
- Sarah Eglen, AlphaPet
There are so many things that I love about Vetsure which for me sets them apart from other buying groups and insurance companies. Their core values, their ideals of collaboration amongst independent veterinary practices, and most importantly their trustworthiness all lend to an incredible personable business model.
- Simon Tai, City Road
Great help with the new grad scheme — thanks to all staff.
- Jane Marshall, Rufford Vets
We are so pleased to have joined Vetsure. Debi is amazing at answering our constant stream of questions!
- Jill Mason, Tender Paws
The Vetsure Team members are an absolute joy to work with, and have become true friends as much as knowledgeable, ethical and inspirational business colleagues.
- Doug Alexander, AlphaPet